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Returns and Refunds Policy

Returns and Refunds Policy
Thank you for shopping at Diabetrust.

Please read this policy carefully. This is the Return and Refund Policy of DiabeTrust. 

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Refund policy

1. We will refund you if we are not able to provide our services for any reason which derives from issues from our end.


2. Refunds for eligible pre-payments or deposits will only be made to the card originally used to make the original booking. Refunds should appear within your account or on your card statement usually within 7 days (depending on your bank’s refund policy).

3. In case we have provided you with a written notice in advance of a delay of our services or a direct phone call, we will not be eligible to refund for our services. 

4. Technology issues, delays or internet connection issues are not in our control and therefore we cannot refund. 

5. We cannot refund our services once they have been, carried out, administered or dispensed.

6. We reserve the right to reschedule our services or postpone with a notice to the patients/clients.

7. You have the right to withdraw from this contract within 14 days if you are not getting any result.

8.The withdrawal period will expire after 14 days from the day of the conclusion of the contract.  In case we have provided the service and we have sent you the detail as committed, we have the right to refuse the exercise of withdrawal.


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